State Homelessness Hotlines

Hi All,

I am actually working on a project for work. I currently work for a Commonwealth Government Agency and my project is to find all of the State Homelessness Hotlines. Hotlines that are able to provide support to Homeless people in need.

If anyone has any information that they could give me that would be great :)

Cheers,

Tom

Hi Tom.:) this is a link to the HPIQ which is a homeless support hotline here in QLD. Good luck with your project and any information or phone numbers you could provide us with would be greatly appreciated.

Hi Tom.:) this is a link to the HPIQ which is a homeless support hotline here in QLD. Good luck with your project and any information or phone numbers you could provide us with would be greatly appreciated.

Not a problem mate. Will let you know when I have finished. :)

Shit I just read my post and realised I forgot to post the link.:o My bad, here it is Tom and I look forward to getting some further info from you.

http://www.communities.qld.gov.au/community/homelessness/homeless-persons-information-queensland.html

NATIONAL

Telephone counselling information and referral service available nationally that provides an immediate and confidential opportunity to discuss a problem or emergency.
The service responds to callers of all ages with a wide range of concerns and emergencies including matters relating to relationships domestic violence, family matters, youth issues, child abuse depression, anxiety, loneliness, unemployment, grief, problems at work or school, homelessness. Lifeline Telephone Counselling Lifeline, Local call to nearest Lifeline Centre 13 1114

Web Link
http://www.lifeline.org.au/

NEW SOUTH WALES

Homeless Persons Information Service: 1800 234 566

The Homeless Persons Information Centre (HPIC) is the telephone information and referral service that refers those in the community who are homeless, or at risk of homelessness, to the services that may assist them. It provides professional assessments and referrals for clients seeking accommodation and support services within NSW.

The service is provided directly by the City of Sydney. In 2005/06 HPIC responded to over 50,000 calls from individuals and government and community agencies. HPIC is in constant communication with other services ensuring up to date information on service requirements and availability in NSW.

The City of Sydney's Homeless Persons Information Centre can make referrals for individuals, couples and family groups over 18 years of age. HPIC referral officers prefer to speak to the client directly which allows clients to express their own needs and experiences, and allows HPIC to gain the individual’s permission to disclose personal details in making a referral to other services.

Clients are also able to seek information anonymously from HPIC, but staff may not be able to assist with a referral.

Web Link

http://www.cityofsydney.nsw.gov.au/Community/HomelessnessServices/HomelessPersonsInformationCentre.asp

Homeless Persons Information Queensland (HPIQ)

Homeless and need help?
Contact Homeless Persons Information Queensland.

This service can help by providing information about:

Housing
Advice and support
Practical assistance such as where to get meals, showers and clothing.
Toll-free: 1800 47 47 53(1800 HPIQLD) (toll-free within Australia) †
TTY Toll-free: 1800 010 222(toll-free within Australia)

This service is currently available in Brisbane and will be extended throughout Queensland during 2006 and 2007.

Web Link
http://www.communities.qld.gov.au/community/homelessness/homeless-persons-information-queensland.html

VICTORIA

Argyle Street Housing Service/Homeground Services
Help with crisis. Homeless, and transitional accommodation. Public and community housing. Private rental and share accommodation. Information about support services. Help with your accommodation problems, drop in service 9am to 5pm Monday to Friday
122 Chapel St
St KILDA EAST Ph: 03 9537 7711

Urban Heart
69 Bourke St Melbourne
Ph: 9653 3243
Mon- Fri 9.30 am-5.00 pm
Trams 19, 57 and 59 to Bourke St.
Referral services (ring for an appointment): homeless accommodation, food parcels and vouchers, clothing, travel tickets, crisis counseling, domestic violence assistance, Drop-in lounge open 10.00 am to 4.00 pm
tea and coffee, light snacks, soup and bread 12:00 noon.
On-site Financial counselling Shower facilities
Computer access, including email and internet,
Computer training services are free

Next door
350 Smith st Collingwood
Ph: 9417 1299
Mon- Fri 10.30 am-6.00 pm Sat 12.00 pm to 8.00 pm Tram 86 Email: next.door@nych.org.au
Referral and services: full-time nursing clinic, pathology, shower facilities, clothes washing and drying, cooking facilities, computer access, peer support and education weekend activities program
Sessional clinics and services in the area: Doctors (methadone and buprenorphine prescribing capabilities), drug and alcohol counseling, sexual health, nutrition, housing and accommodation, community support, legal advice, weekend recreation

WA

Crisis and helpines for assistance to access emergency accomodation


During office hours:
Homeless Helpline - 1800 065 892
or
Salvation Army Careline - 9442 5777
or
your local Department for Community Development Office

After hours:
Crisis Care - 9223 1111
1800 199 008 freecall STD - Country only
or
Salvation Army Careline - 9442 5777
or
Homeless Helpline 1800 065 892 – calls are transferred to the Salvation Army Careline after hours.



http://www.community.wa.gov.au/Resources/Accommodation/Directory/

This is what I have got so far... Hopefully I will have a lot more information in the next few days :P

Thanks Tom, Keep the info coming I've made this sticky thread to and will keep the list up to date and do some more research for numbers and websites etc.

G'day,

Sorry its been a little while since I have posted, thanks for making this a sticky thread Punter... I have just updated my origional post...

I'll keep em coming through as I find them...

Cheers,

Tom

Emergency Housing, Queensland

Description - Through its Crisis Accommodation Program (including ties with SAAP), the Department provides funds to community organisations and local governments to assist people who are homeless or at risk of homelessness, in crisis and/or in need of transitional support in the move towards independent living.

Through its Community Rent Scheme, the Department provides funds to community organisations to provide short- to medium-term accommodation to public housing applicants in severe and immediate housing need.

Are you a person escaping domestic violence?
Contact the Domestic Violence Telephone Service on 1800 811 811.

What other services are available to me?
There are other specialised services that may be of assistance to people in need of immediate or emergency accommodation or support.

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Homeless Persons Information Centre, Sydney

Description - The Homeless Persons Information Centre (HPIC) is the telephone information and referral service that refers those in the community who are homeless, or at risk of homelessness, to the services that may assist them. It provides professional assessments and referrals for clients seeking accommodation and support services within NSW.

The service is provided directly by the City of Sydney. In 2005/06 HPIC responded to over 50,000 calls from individuals and government and community agencies. HPIC is in constant communication with other services ensuring up to date information on service requirements and availability in NSW.

The City of Sydney's Homeless Persons Information Centre can make referrals for individuals, couples and family groups over 18 years of age. HPIC referral officers prefer to speak to the client directly which allows clients to express their own needs and experiences, and allows HPIC to gain the individual’s permission to disclose personal details in making a referral to other services.

Clients are also able to seek information anonymously from HPIC, but staff may not be able to assist with a referral.

For More Information
Homeless Persons Information Centre
Telephone Toll Free: 1800 234 566
Fax: 02 9265 9639

7 days a week: Monday to Sunday: 9am to 10pm
(Closed each day between 1pm -2pm)

Crisis / Helpline Numbers, South Australia

Description - Here are some helpful phone numbers that you can use in emergencies or when you need someone to talk to about an urgent or difficult situation.

Call us on 13 23 24
(Cost of a local call)

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CRISIS HELP MELBOURNE HOMELESS INFORMATION SERVICES

Crisis Accommodation Information Line
1800 627 727 (Free call) 10 am till 12 midnight 7 days

Flagstaff crisis accommodation
9329 4800 (24 hour men only)

Home Ground
9417 2500 (hours 9-5 referral)

Front Yard
9611 2411 (18-25yrs m/f hours 9.30-5 referral)

St Kilda Crisis Centre
9536 7777

Hanover Southbank:
9699 4566 (Single M/F)

Argyle Street Housing Service
Help with crisis and transitional accommodation,
Public and community housing,
Private rental and share accommodation,
Information about support services,
Help with your accommodation problems, drop in service
9am to 5pm Monday to Friday

122 Chapel St, SAINT KILDA EAST Ph: 03 9537 7797

2/107 Cambridge St, COLLINGWOOD Ph: 03 9417 2500

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NSW Department of Housing

Emergency Temporary Accommodation

The Department of Housing provides Emergency Temporary Accommodation in low-cost hotels, motels, caravan parks and similar accommodation for people who are in housing crisis, or homeless while they make longer-term arrangements. Accommodation is provided for one, or a small number of nights.

After Hours Temporary Accommodation

The after hours telephone service, 1800 152 152, is available from 4.30pm to 10pm weekdays and 10am to 10pm at weekends and public holidays.
DEPARMENT OF HEALTH AND HUMAN SERVICES, TASMANIA

Homeless Support Line 1800 800 588 - 24 Hours a day / 7 Days a week.
Support if you are Homeless or likely to become Homeless

Housing Aboriginal Services Tasmania - 1800 725 292

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Frontyard Youth Services, Victoria

Frontyard Youth Services is here to help young people who are homeless or in need of support. It is now the biggest service centre of its type in Melbourne's central business district.

This site acts as a resource so that you can make informed decisions and find the services you need through a unique team of independent services that provide free accommodation, computers, employment training, family reconciliation, health, income support, legal and ombudsman services.

http://www.frontyard.org/

1800 800 531

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Hanover for Our Homeless, Victoria

Hanover's mission is to empower people who are homeless or at imminent risk of homelessness, to enable them to take greater control over their lives and to stimulate and encourage change in Australian society to benefit them. This is achieved by delivering services, conducting research and by advocacy.

03 9699 6388

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National

Telephone counselling information and referral service available nationally that provides an immediate and confidential opportunity to discuss a problem or emergency.
The service responds to callers of all ages with a wide range of concerns and emergencies including matters relating to relationships domestic violence, family matters, youth issues, child abuse depression, anxiety, loneliness, unemployment, grief, problems at work or school, homelessness. Lifeline Telephone Counselling Lifeline,

Lifeline Centre 13 1114

http://www.lifeline.org.au/

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Women’s Homeless Persons Service, NSW

Monday – Friday - 8.30AM – 10PM
Saturday – 9AM – 4PM
Sunday – 10AM – 4PM

1800 234 566 (outside Sydney)
(02) 9265 9087 (Sydney)

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Women’s Emergency Youth Accommodation Line, NSW

1800 424 830
(02) 9698 5833 (9AM – 5PM)

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Annie Kenney Young Women's Refuge, Tasmania

Crisis accommodation and support for women 13-20 years old facing homelessness and domestic violence

6272 7751

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Hobart City Mission (Women), Hobart

Provides crisis/medium term supported accommodation for homeless women and children in the Hobart area

6231 0966
6272 2134 (Glenorchy Office)

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Hobart Women's Shelter (Women's Shelter Inc. Hobart)

Crisis/medium term supported accommodation for women and children escaping domestic violence. Support includes counselling, practical support, information and referral.

6234 6323

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Karinya Young Womyn's Refuge, Hobart

Provides crisis accommodation for young women aged between 14-25 years with no dependants who are homeless. Provides practical and emotional support, including information, advocacy, outreach and referrals

6331 0774

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Launceston Women's Shelter (Magnolia Place), Tasmania

Provides emergency/medium term accommodation and support for women and children escaping domestic violence and/or who are homeless.

6344 5322

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West Coast Crisis Accommodation & Referral Service, Tasmania

Provision of outreach, support, information and referral for people who are homeless or at risk of being homeless. Includes crisis accommodation.

6471 4748

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Family Accommodation and Support Service Queanbeyan, NSW (Just over ACT border)

Offers short-term (up to three months) accommodation and support for eligible families.
Hours: Mon, Tues, Thurs, & 9:00 am - 4pm

Phone: 02 6298 0112

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St. Judes Family Support Service Southside – Tuggeranong, ACT

Safe, secure supported medium to long term accommodation for homeless families including single men, women and couples with children. Residents must be accompanied by children.
Hours: Mon to Fri 8.30am to 5pm

Phone: 02 6294 9034

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YWCA Family Housing Outreach Service Northside, ACT

We define a family as at least one parent with at least one child, or a pregnant woman. Low cost supported accommodation in individual homes for up to 12 months. Transitional outreach support, information & referral.
Hours: Mon to Fri 9am to 5pm.

Phone: 02 6242-6211

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Monica House Women & Children’s Refuge Southside, ACT

Supported accomm. for women & accompanying children up to 12 yrs. Women & children who are homeless or at risk of homelessness. No age restrictions for mothers.
Hours: 24 Hrs

Phone: 02 62395166

Lourdes Home Missionaries of Charity, ACT

Short term accommodation for women and children (domestic violence) or single women in crisis. Not available for people using illicit drugs or those with a mental illness.
Hours: Mon to Fri 8am to 7pm

Phone: 02 6297 1296

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Marzenna Drug and Alcohol Half Way House for Women, ACT

Marzenna is a Drug and Alcohol Half Way House for Women and Women with Children offering medium term accommodation.
Hours: Mon to Fri 9am to 5pm

Phone: 02 6241 6255

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Northside Womens Supported Accommodation Program, ACT

Offers medium term supported accommodation for women escaping domestic violence with or without children, including teenage sons.
Hours: Mon to Fri 9am to 5pm

Phone: 02 6249 1113

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Karinya House for Mothers and Babies, ACT

Offers information, counselling, advocacy and referral for pregnant women who are without appropriate support and accommodation. Accommodation can be provided for eligible women at any time before and for up to three months after the birth. Offers practical support to resident and outreach clients in matters relating to childbirth, parenting, health and welfare services.
Hours: 7 days 9am to 10pm

Phone: 02 6259 8998

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CANFaCS– Canberra Fathers & Children Service Service Inc, ACT

Providing crisis accommodation & outreach support services to at risk or homeless fathers with children. Short to medium term accommodation, client directed case management. Outreach support, skills training.
Phone: 02 61234000

Web: www.canfacs.org.au

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Doris Women’s Refuge, ACT

Open to women and children escaping domestic violence.
Hours: Mon, Tues, Thurs, & Fri 9.15am - 5pm

Phone: 02 6278 0112

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Inanna Inc, ACT

Crisis accommodation for women in distress with or without accompanying children. Outreach workers work with women experiencing mental health issues in their homes/safe areas.
Hours: Mon to Fri 9am to 5pm.

Phone: 02 6295 3323

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Louisa Women’s Refuge, ACT

Provides short term accommodation for women and children leaving domestic violence.
Hours: 24 hours.

Phone: 02 6299 4799

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Raja, ACT

Supported accommodation & outreach support to families that are homeless or at risk of homelessness. Serving Gungahlin / West Belconnen region. Case management, counselling, advocacy, education, group for women, kids & teeenage groups.
Hours: Mon to Fri 9am to 5pm

Phone: 02 61636300

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Marymead Child and Family Centre, ACT

A range of services to assist families in their role of parenting including; parenting skills groups, family support, a parent-child contact centre, respite, foster and residential care and individual support programs for young people affected by disability.
Hours: 24 hour residential care;
Office: Mon-Fri 9am -5pm

Phone: 02 6162 5800

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Gunyah Women’s Housing Program, ACT

Provides supported accommodation for homeless women and their dependants.
Hours: Mon to Thurs 9am to 5pm, Fri 9am to 3pm

Phone: 02 62975827

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Beryl Women’s Refuge, ACT

For women and their children escaping domestic violence and the threat of domestic violence. Offers accommodation, information, counselling and referrals.
Hours: 9am-5pm with after hours on-call service

Phone: 02 6247 5689

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Caroline Chisholm Women’s and Children’s Refuge, ACT

Short stay refuge for women with children experiencing domestic violence or other crises. Provides advice and support.
Hours: Mon to Fri 7.30am-10.30pm

Phone: 02 6286 2173

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FEATT-; Families Experiencing Accommodation Transitions in Tuggeranong. (YWCA Canberra) Southside

Low cost supported accommodation in individual homes for homeless families or those in risk of homelessness for up to 3 months.
Hours: 9am-;5pm Mon-;Frid,

Phone: 62918333

Scrap that... It wouldn't let me post more then a thousand words.... So I split it into several sections! I got lots of ACT homelessness services so perhaps someone could place these in the Canberra section?

I'll keep posting as I get new services :P

Thanks Tom I'll get the sticky into a bit better shape in the next couple of days. Thanks for the info much appreciated.

I have a word document with a very big list that I have formated... Punter would it be possible to upload it here and make it availible for download?

Yes, scroll down at the bottom of your options while posting includes the option to attach a file.